As an extension of our Service Desk, our Desktop Support function is uniquely designed to be responsive to your business needs. Some things are just easier in person, we get that.
Expertise at your doorstep
If you wish for a member of our IT support team to visit any of your offices in the UK, we can offer that capability. Our Desktop Support service can be expanded as per your need, and you have control over how monthly project-days are spent as part of your retainer.
Total clarity on costs
We don’t charge on a time-and-material basis for onsite visits, there is total clarity on costs with no surprises at the end. This provides your business with unmatched flexibility, with a core base to ensure that you experience a consistent improvement in your systems. You can flex this for busy periods by adding additional days on top of your retainer, without having to adjust the retainer itself.
Just as you would with staff you employ, we are accountable to you and want to ensure your business succeeds. Unlike the staff you may employ, we don’t coast along and quiet-quit your money away: the onus is on us to make IT as smooth as possible, as we aren’t paid a penny more for inefficiency. Your business gets to experience the best of both worlds: maximal efficiency with a steady and agreed fixed-cost through our retainer.
How we can help
You may presently be suffering from an MSP which lazily charges you for time spent on tickets, one which hurts your bottom line because you’re busy or perhaps because you’re increasing headcount. You may have an internal team which are quickly becoming unaffordable, and are otherwise happy to coast along without actively improving your IT systems.
Affordable expertise on your terms
At Suzaku Consulting, your success is our success. We offer a cast-iron guarantee of fixed costs through our retainer, being much cheaper than an MSP or FTE equivalent staff member. The onus is on us to be excellent, because we are an IT Consultancy you get to experience unmatched excellence with total cost-control.
You get to know us, we get to know you – this ensures you experience an individualised, tailored and bespoke service rather than being ‘just another customer’. What’s not to love?