Enhanced Support (12 months)

Description

You want reliable IT support and project resources so that you can focus on your business? You’ve found it. At Suzaku Consulting we use an extensive suite of enterprise tools to allow your business to flourish. Our Support Analysts are experienced, fully qualified in their field and will demonstrably care about the particulars of your business. You aren’t just another customer, your business isn’t an afterthought but instead the central reason why we’re here in the first place.

Our Support – Enhanced package is designed to ensure your business can run without you being kept up at night. You can benefit from a reliable IT Service Provider in the full knowledge that you will not be hit with unexpected costs, avoidable downtime and can primarily focus on your business instead of firefighting within it.

The Support – Enhanced package includes:

• one fortnightly onsite visit to your office within the UK, or otherwise a ‘dedicated day’ of an Analyst’s time to deal with sticky issues and improve your infrastructure through delivering IT projects.
• 25 pre-paid seats in NinjaOne, allowing you to more easily achieve your all your IT goals such as automating set-up, easy remote-support, CyberEssentials, ISO 27001, and so much more.
• 5 pre-paid WatchGuard Endpoint Security licenses, enabling your core team to benefit from world-leading security.
• access to our marketing team to help your business explore its digital marketing strategy, lead generation and address better ways for you to grow your business.
• a support team available 9-5, Monday to Friday and ready to respond within an hour. Never be forgotten by IT again.

Don’t settle for anything less than solid fundamentals for your business – getting the basics right first is important if you want to achieve your goals, enhancing your offer to your customers is central to your success. A 12-month annual subscription allows your business to avoid surprises, price rises and the sort of tomfoolery Managed Service Providers typically throw your way. If you need the help, it’s there. If you need to improve, you’ve got one day of a specialist’s time every fortnight to build things up. If you need reliable IT, you’ve found it.